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Secure, Comprehensive Device Protection

Is your device protected? If not, take advantage of Sprint's Open Enrollment March 1-31 and enroll in a protection plan for your device.

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Total Equipment Protection provides complete protection against loss, theft and liquid or physical damage. It also covers mechanical or electrical failures due to defects or normal wear and tear and in-store repairs at one of 1,800 Sprint Phone Repair Centers nationwide.

With Total Equipment Protection Plus, you get the comprehensive coverage offered with Total Equipment Protection, plus automatic backup of photos and videos, built-in antivirus security and one-click access to a Tech Expert for premium support.

Device Protection
Covers loss, theft, damage and malfunction, saving you hundreds of dollars on a new replacement device.
To find out how much a device really costs, click here.
Next-day replacement
If your phone is lost, stolen or damaged, receive a replacement device the next day in most cases.
Find your phone using GPS or remotely lock or wipe a missing phone to protect personal information.
Automatic backup
Automatic backup of contacts; with Total Equipment Protection Plus, you also get automatic backup up photos and videos.


Built-in Security
Enhanced features on your device guard against viruses and optimize your device.
Premium Support from Tech Experts
One click quickly connects you with a US-based Tech Expert for premium support of any issue or question about your phone and virtually any connection to it. Get help with a wide variety of support needs.

For more information on these features go to: www.sprint.com/protection

Lost phone? Private content?

Track a missing phone via the web, find it with an alarm, remotely lock it, delete already backed-up content from phone and more with the Sprint Protect app - included at no additional charge.

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How to get it

Total Equipment Protection

  • Starts at $9/mo.
  • Devices eligible for enrollment within 30 days of new activation or upgrade.
  • Total Equipment Protection customers with an eligible, active device can upgrade to Total Equipment Protection Plus at any time.

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Service and repair

More than 1,800 repair centers with 2,300 on-site experts solving more incidents in store than other providers.

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Get Support

Find answers to questions on device repair, replacement and protection.

Visit Support

File a claim

Need a replacement phone? File a claim and get one the next business day with TEP.

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Track your claim

You can file and track the status of a TEP replacement claim online, 24/7.

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